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You can now load a Facebook chatbot on your business page. Chatbots enable you to have an automated conversation with people who click into your Facebook Messenger to start a conversation.  A collection of menus or keywords directs consumers through the next steps, saving time and removing frivolous questions that don’t result in purchases. Facebook and chatbots now go well hand-in-hand. A chatbot is an artificial intelligence application that can chat with your customers on your behalf and respond to …

Read MoreFacebook Chatbot: What It Is and How to Build It Free and Easily

In today’s highly dynamic, mobile-first eCommerce market, providing outstanding consumer service is the best way to stay competitive. A recent study highlights the value of customer loyalty, revealing that rising customer retention rates by only 5% will boost earnings from 25% to 95%, and improving customer service is the only way to improve customer satisfaction. The eCommerce industry has grown exponentially in the nearly 20 years since its birth, owing to groundbreaking technological developments in artificial intelligence and ever-changing consumer …

Read MoreHow to Use Whatsapp Chatbot for eCommerce and Increase Conversion

WhatsApp is not only the most common messaging app for communicating with friends and families, with over two billion users. Businesses are constantly using WhatsApp to communicate with their customers through their preferred platform. Ever since the WhatsApp Business API was launched, businesses compete to create a WhatsApp package to improve customer satisfaction. You can achieve this quickly, cost-effectively without any coding, thanks to the Xenioo no-code platform. This article guides you through all that you need to know about …

Read MoreWhatsApp API Providers: Everything You Need to Know for Your Chatbot

This article will understand how a chatbot restaurant reservation can make life easier for restaurateurs and make the relationship with customers more agile and efficient. But first, what is a chatbot? And why is so important? Chatbots are becoming increasingly common and with good reason. They have proven to be a valuable asset to today’s successful businesses. Various companies are using chatbots as they become more popular, as they have greater, less invasive options for consumer interaction, especially for hyper-connected …

Read MoreChatbot Restaurant Reservation: The Best Way to Get Your Customers to Book

A Survey and quiz bot is a bot that, as the name implies, helps you to submit surveys to your customers after they complete a task, such as a purchase, download, or registration. When the user receives the message, they are still in Messenger and can complete the survey without having to move to a different website or fill out a separate form. Artificial intelligence (AI) has radically altered the world of corporate interactions. Chatbots are revolutionizing how businesses communicate …

Read MoreSurvey and Quiz Bot, 5 Use Cases for Your Channels

Chatbots have gained popularity in recent years due to their potential to relieve the stress of time-consuming business activities. There are more advantages than ever before to adding a Messenger bot to your Facebook page in order to respond appropriately to customers faster and provide them with high-quality service. A chatbot is software that can have conversations with humans and is either pre-programmed or guided by AI. These conversations are frequently text-based, but they can also be vocalized across conversational …

Read MoreHow to Build a Facebook Messenger Bot (+3 Best Uses)