Google Assistant Archives

ultimate guide to voice chatbots: why your business needs one

April 14, 2021February 4, 2020 by admin

Any business owner who had the resources to serve every single customer with a highly trained human agent would do exactly that. Who doesn’t like personal customer service from an attentive, informed customer service agent, or maybe a skilled voice chatbots? The reality is different: cost and competitive pressures mean that most companies can’t afford to employ armies of customer service agents. Economic imperatives imply the use of effective tools such as chatbots. But customers can get frustrated entering text …

Creating A Top-Notch Google Assistant Action With Xenioo

May 30, 2021March 12, 2019 by Gianandrea Terzi

A little less than a couple of months ago, we released a brand new Xenioo channel enabling Alexa publishing. Today we’re thrilled to update our channel offer with yet another voice platform: Google Assistant! In this post we’re going to explore how the multi-channel approach of Xenioo works and how you can publish your chatbot as a Google Assistant Action. First things first: Assistant Actions What you need to start testing your Assistant Action is, of course, a Xenioo account …